nursing home complaints
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Complaints about care at nursing homes can be handled by the Ethos Long
Term Care Ombudsman program.

Long Term Care Ombudsman
The Long Term Care Ombudsman program provides specially trained
volunteers and paid employees who visit nursing homes, rest homes
and other sub-acute licensed facilities to advocate for residents. Ombudsmen
listen to resident complaints, negotiate solutions and evaluate facility
conditions. Because they visit every long term care facility in Boston,
ombudsmen have unique insight into the strengths and weaknesses of
each facility.

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