long term care ombudsman
(Print Ethos Programs and Services)
The Long Term Care Ombudsman program provides specially trained
volunteers and paid employees who visit nursing homes, rest homes
and other sub-acute licensed facilities to advocate for residents.
Ombudsmen listen to resident complaints, negotiate solutions and
evaluate facility conditions. Because they regularly visit every
long term care facility in Boston, ombudsmen have unique insight into
the strengths and weaknesses of each facility.
(Print Ethos Programs and Services)